Returns & Exchanges

At TokaTM️, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for most items in their original condition. Our dedicated team is here to ensure your exchange or refund process is as seamless and efficient as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.